Privacy Policy

Effective Date: August 13, 2024

 

Macron Mobile Detailing LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including any associated transactions such as credit card payments.

 

1. Information We Collect

We may collect personal information that you provide directly to us when you register on our website, book services, or make payments. This may include:

 

Name

Contact information (email address, phone number, etc.)

Payment details (credit card information)

Vehicle information

2. How We Use Your Information

We use the information we collect to:

 

Process your orders and provide services.

Communicate with you about your orders, services, and promotions.

Improve our website and services.

Process payments securely.

3. Sharing Your Information

We do not share, sell, or distribute your personal information to third parties, except as necessary to process payments and deliver our services, or as required by law.

 

4. Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

 

5. Your Choices

You may choose to opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails. You may also update or correct your personal information by contacting us directly.

 

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" above.

 

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at (614) 895-9395.

 

Terms and Conditions

Effective Date: August 13, 2024

 

By using our website and services, you agree to the following terms and conditions. Please read them carefully.

 

1. Services

Macron Mobile Detailing LLC provides auto detailing services at customer locations. By booking a service, you agree to allow our technicians access to your vehicle and the necessary workspace.

 

2. Booking and Payment

Payment is required at the time of booking or upon completion of the service. We accept credit card payments through our secure payment gateway. Prices for our services are subject to change without notice.

 

3. Cancellation and Rescheduling

You may cancel or reschedule your appointment at least 24 hours in advance. Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.

 

4. Liability

We are not liable for any damage to your vehicle that occurs while it is in our care unless such damage is caused by our negligence.

 

5. Governing Law

These terms and conditions are governed by the laws of Ohio, USA. Any disputes arising from these terms will be resolved in the courts of Ohio.

 

6. Changes to Terms

We reserve the right to modify these terms and conditions at any time. We will notify you of any changes by posting the updated terms on our website.

 

Shipping Policy

Effective Date: August 13, 2024

 

1. General Shipping Policy

Our primary business involves providing auto detailing services at the customer's location, and we typically do not ship products. However, in some cases, we may ship items such as cleaning products or promotional materials.

 

2. Shipping Charges

If shipping is required, applicable shipping charges will be communicated to you at the time of purchase.

 

3. Delivery Times

Delivery times may vary depending on the product and shipping method. We will provide estimated delivery dates when applicable.

 

4. Shipping Restrictions

We currently ship only within the USA. We do not ship to P.O. boxes or international addresses.

 

5. Tracking and Delivery

If your order includes shipped items, we will provide tracking information via email once your order has been shipped.

 

Refund Policy

Effective Date: August 13, 2024

 

1. Refund Eligibility

Refunds or partial refunds for products or services provided by Macron Mobile Detailing LLC are at the discretion of the business and are handled on a case-by-case basis.

 

2. How to Request a Refund

To request a refund, please contact us within 7 days of your service date. Include your service details and the reason for the refund request. We will review your request and respond within 5 business days.

 

3. Non-Refundable Items

Certain services or products may be non-refundable. This will be communicated to you before the service is rendered or the product is shipped.

 

4. Refund Processing

If a refund is approved, it will be processed to your original payment method within 10 business days.